Conditions of Use

Access to and use of this website are subject to the following conditions. Please do not use this website unless you agree with these conditions. This website has been developed by Elanco Animal Health (hereinafter to be referred to as Elanco) and is administrated by the same. We reserve the right to discontinue or to make partial or complete modifications to this website or to the General Conditions of Use, to our General Terms and Conditions, and to our Conditions of Sale and Delivery. Please note that we may make such changes at our own discretion and without prior announcement. We must therefore ask you, next time you visit this website, to view the conditions again and to note any changes or amendments that may have been made. Additional Mobile Terms and Conditions may be found at the bottom of this page.  

Surrender of Use and Benefit

All details, documents and illustrations published on this website are the sole property of Elanco. Any permission to use the same is granted on the proviso that the relevant copyright note is displayed on all copies, that such details are only used for personal purposes, that they are not exploited commercially, that the details are not modified in any way and that all illustrations gained from the website are only used in conjunction with the accompanying text.

Trademarks and Copyright

All trademarks on this website are the property of Elanco or its affiliates, unless otherwise noted or in any other way perceivable as third party rights. Any unauthorized use of these trademarks or other materials is expressly prohibited and constitutes a violation of copyright, trademark law or other industrial property rights.

Limited Liability

Elanco has compiled the detailed information provided on this website from internal and external sources to the best of its knowledge and belief, using professional diligence. We endeavor to expand and update this range of information on an ongoing basis. The information on this website is purely for the purpose of presenting Elanco and its products and services. However, no representation is made or warranty given, either expressly or tacitly, for the completeness or correctness of the information on this website. Please be aware that this information may no longer be up to date. We therefore recommend that you check any information you obtain from this website prior to using it in whatever form. Advice given on this website does not exempt you from conducting your own checks on our latest advice - particularly our safety datasheets and technical specifications - and on our products, with a view to their suitability for the intended processes and purposes. Should you require any advice or instructions concerning our products or services, please contact us directly. Users of this website declare that they agree to access the website and its content at their own risk. Neither Elanco nor third parties involved in the writing, production or transmission of this website can be held liable for damage or injury resulting from access or the impossibility of access or from the use or impossibility of use of this website or from the fact that you have relied on information given on this website.

Data Security and Privacy

Due to the nature of the Internet, the risk of unauthorized use, disclosure, and interception of communications or materials you send to Elanco via the Internet can never be entirely eliminated, and users should be aware of these risks before communicating with Elanco via the Internet. Additionally, we cannot guarantee that the availability of this website will be uninterrupted and that transmissions will be error-free. Your access to the website may be occasionally suspended or restricted for a variety of reasons including, for example, to allow for maintenance or the introduction of new services.

Please review our Privacy Statement, which is a part of these Conditions of Use and also governs your use of the website, to understand how we collect, use, store, and share your personal information.

Websites of Third-party Vendors/Links

This website contains links/references to third-party websites. By providing such links, Elanco does not give its approval to their contents. Neither does Elanco accept any responsibility for the availability or the contents of such websites or any liability for damage or injury resulting from the use of such contents, of whatever form. Elanco offers no guarantee that pages linked to provide information of consistent quality. Links to other websites are provided to website users merely for the sake of convenience. Users access such websites at their own risk. The choice of links should in no way restrict users to the linked pages.

Details Supplied by Yourself

The user of this website is fully responsible for the content and correctness of details he or she sends to Elanco as well as for the non-violation of any third-party rights that may be involved in such details. The user gives his or her consent for Elanco to store such details and to use the same for the purpose of statistical analysis or for any other specified business purpose, unless the information involves personal details, going beyond master data or usage data. In particular, Elanco is entitled to use the contents of such messages, including ideas, inventions, blueprints, techniques and expertise contained therein, for any purpose, such as the development, production and/or marketing of products or services and to reproduce such information and make it available to third parties without any limitations.

International Users

This website is checked, operated and updated by Elanco at 2500 Innovation Way, Greenfield, IN 46140. It is exclusively intended for use in The United States. Elanco gives no guarantee that the details presented on this website are also correct in places outside The United States, and, in particular, that products and services will be available with the same appearance, in the same sizes or on the same conditions. Should you call up this website from a place outside The United States or download contents from such a place, please note that it is your own responsibility to ensure that you act in compliance with local legislation applicable in that place.

Products mentioned on this website may come in different packaging, in different package sizes, or with different lettering or markings, depending on the country.

Sale of Elanco Products

Our products are sold in accordance with the current version of our General Conditions of Sale and Delivery.

Site with Login: Access Rights

Please note that you are obliged to protect your access rights from unauthorized third-party use and that you must ensure that they cannot be used by others without your authorization.

You must notify Elanco immediately if you learn that security has been violated in respect of any details available on the Elanco website or if unauthorized persons have obtained your access rights or if you have found indications that such access might become possible.

Mobile Terms and Conditions

MYPET@ELANCO

Receive reminders from MYPET@ELANCO. Text JOIN to 69738 (MYPET) and receive communications. Please be aware that message frequency may vary. Message and data rates may apply.

By opting in to this service you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.

STOP Information

Text STOP to 69738 (MYPET) to stop receiving MYPET@ELANCO messages from Elanco (you will receive a confirmation text).

HELP Information

For additional information, text HELP to 69738 (MYPET) or call our team of veterinary professionals at (800) 255-6826.

Supported carriers are:

Supported carriers are: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye, (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, iWireless, Mobi PCS (Coral Wireless LLC), Mosaic, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol Wireless, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - South Central Comm, Rina - Syringa, Rina - UBET, Rina - Manti, South Canaan / CellularOne of NEPA, Thumb Cellular, Union Wireless, United Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush.

T-Mobile is not liable for delayed or undelivered messages.

You must notify Elanco immediately if you learn that security has been violated in respect of any details available on the Elanco website or if unauthorized persons have obtained your access rights or if you have found indications that such access might become possible.